Solar Support ADMINISTRATOR

We’re hiring for an individual passionate about creating social and environmental change. Someone who is inspired by clean energy solutions, committed to sustainability, has a strong work ethic, and enjoys building relationships with all types of people.

What You'll Learn & Build:
In this role, you'll develop valuable professional skills that translate across industries:

  • Consultative communication: Learn to listen deeply, ask thoughtful questions, and understand what matters most to each customer—whether that's environmental impact, energy independence, or financial savings

  • Educational outreach: Become skilled at translating complex technical information into clear, accessible explanations that empower informed decision-making

  • Customer relationship management: Build trust by guiding homeowners through their solar journey with patience, transparency, and genuine care for their best interests

  • Customer data systems expertise: Gain hands-on experience with managing a customer database, pipeline management, and data accuracy protocols

  • Stakeholder communication: Hone your ability to connect with diverse audiences via phone, email, and in-person interactions

  • Values-driven problem-solving: Develop the ability to match solutions to individual needs rather than applying one-size-fits-all approaches

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What You'll Do:

  • Respond promptly via phone and email to homeowners interested in going solar, serving as their first point of contact and trusted guide

  • Listen carefully to understand each customer's unique goals, concerns, and values

  • Provide clear, honest information about solar options so homeowners can make the best decision for their situation

  • Schedule site visits and walk customers through our evaluation process with attention to accuracy, while building rapport

  • Manage customer data entry and system specifications with precision and attention to detail

  • Build authentic relationships with homeowners, helping them explore whether solar aligns with their needs

  • Maintain detailed records of all customer communications in our database

  • Provide general administrative support to the TFS team


What We're Looking For:

  • Strong listening skills and genuine curiosity about what matters to people

  • Ability to explain technical concepts clearly without jargon or pressure

  • Excellent organizational abilities and meticulous attention to detail

  • Creative problem-solver who can juggle multiple priorities and adapt to individual customer needs

  • Interest in solar, clean energy, and environmental sustainability

  • Capacity to work 38-40 hrs in the general 8 am to 5 pm range, Monday through Friday

  • Professional, patient, and empathetic communication style

  • Comfortable working both independently and collaboratively in an open office environment

  • Alignment with our mission: we succeed when customers make the right choice for them, not when we make a sale

 

Compensation:
$20-22/hr to start, DOE, Full-time position.

Why you’ll love it here
We are dedicated to co-creating an environment where co-workers can thrive both professionally and personally. Our commitment to your well-being is reflected in our holistic benefits package designed to support you as you support our mission.

Our benefits include:

  • Living wage base pay, and annual profit sharing

  • Opportunities for professional development and career advancement

  • Support for your well-being through paid time off, health insurance, and occasional flex time.

  • Employee Solar Program

  • A warm workplace culture that values teamwork, care, and high integrity work

Join us as we work together to power our community with solar!

Please submit resume with a full-page letter of interest to careers@tfssolar.com

Hesitant to apply? Even if you do not believe that you meet 100% of the listed skills or experiences but feel that this is a great role for you, we would still like to hear from you!

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What makes TFS a great company to work for?

Our team is inspired by their work, their co-workers, and their own personal development, and this dedication and inspiration is exemplified in their work. TFS is employee-owned and a certified B Corp.

Visit our TFS Way page to learn about what makes us different.
The TFS Way
 

TFS is an employee-owned Tucson, AZ business, founded in 2003, whose mission is to help individuals and businesses translate their environmental values into practical reality. Through promoting and implementing clean, renewable energy systems, our goal is to ensure that southern Arizona's natural resources are used efficiently and with respect for present and future needs. Committed to walking our talk, we live with the systems we install, make fuel-efficient transportation choices, and strive to do business with companies that hold values, standards and ethics in line with ours.