The Alter family decided to install a solar electric (PV) system for three main reasons: the excellent finanacial incentives that are available, a desire to reduce their greenhouses gas emissions, and as a home improvement that increases a home's resale value. The Alter's told us that they appreciated the TFS staff's overall level of knowledge, professionalism, and their holistic approach. They enjoyed the good customer relations and that the system was custom designed to fit the specific demands of their roof. They feel confident and pleased with the warranties that are associated with each part of the solar electric system. They are excited to be able to personally monitor their system's performance online and they are impressed with the PV system's overall appearance. The Alter's are no stranger to solar; these homeowners also employ a solar hot water system and solar pool heating.